Privacy Policy for Crown Beach Resort & Spa

This Privacy Policy describes how Crown Beach Resort & Spa (“we,” “us,” or “our”) collects, uses, and discloses information about you when you visit our website [crownbeach.com], make reservations, or interact with us through other channels such as email, phone, or social media. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Information You Provide: When you make a reservation, sign up for our newsletter, or contact us through email or phone, we may collect personal information such as your name, email address, phone number, postal address, and payment details.
  2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns through cookies, web beacons, and similar tracking technologies. This may include your IP address, browser type, operating system, and browsing behavior.
  3. Information from Third Parties: We may receive information about you from third-party booking platforms, social media sites, or other sources if you interact with us through those channels.

How We Use Your Information:

  1. Providing Services: We use the information we collect to process your reservations, communicate with you, and provide you with the services you request.
  2. Improving Our Services: We may use your information to analyze trends, improve our website and services, and personalize your experience.
  3. Marketing and Communications: With your consent, we may send you promotional emails or newsletters about our resort, special offers, or upcoming events. You can opt-out of these communications at any time.
  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services.
  2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  3. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

Your Choices:

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Links to Third-Party Websites:

Our website may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to those third-party sites, so we recommend reviewing their privacy policies before providing any personal information.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:

Crown Beach Resort & Spa Main Ring Road, Arorangi Rarotonga, Cook Islands Phone: +682 23953 Email: info@crownbeach.com

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means.